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Product Care Guide

Rugs

Designer rug care

You’ll be pleased to know that all our handmade rugs offer excellent durability, including the hand-knotted rugs which are of heirloom quality and are designed to last a lifetime and more. With just a little care, your Wendy Morrison Design rug can stay looking its best for many years to come.

Vacuuming and fluff

It’s perfectly normal for the pile of your new rug to lose some surplus fibres at first. Fluff on the surface of your rug is nothing to be alarmed about, it’s simply the natural result of the yarn being compressed when your rug is handmade.

Vacuuming occasionally will help reduce any excess pilling and the yarns should settle over time. If your vacuum has variable power settings, select the lowest setting, use suction only and avoid using a cleaner head with brushes as this can cause damage. It’s best to vacuum the full length of the rug, turning, then repeating on the next area, rather than a back and forth motion. Don’t brush your rug as this can force more fibres out.

Loose yarn thread

From time to time a yarn tuft may work loose from the rug and stand out from the surface. Don’t worry, this isn’t a sign of damage to your rug and can be solved by simply cutting the thread using a sharp pair of scissors to the even height of the rug pile. Don’t pull any loose threads as this may encourage more to work loose.

Dealing with spills and stains

If you spill something on your rug, the golden rule is to act fast. The longer it’s on the rug, the harder it can be to remove. Don’t let it dry first. Immediately blot up any liquid spillage with a clean, dry cloth or kitchen paper towel, without rubbing. Keep blotting until your cloth comes back dry.

If there’s a stain to remove, never use bleach. On our hand-tufted wool rugs, always use a professional wool-safe cleaning product that’s designed for carpets. It’s a good idea to test the cleaner on an inconspicuous area of the rug first. Use a fresh, clean cloth and apply just enough cleaner to the stain. Be careful not to over-wet your rug and gently work from the outside of the stain inwards. Do not rub.

Gentle cleaning for wool and silk rugs

Silk is a beautiful material with a lustrous finish, so naturally, it’s important to take care when cleaning. If there’s a stain on your hand-knotted wool and silk rug, never use a chemical based cleaner as this will damage the colour and material. Just use cool soapy water – made up from a diluted solution of a Ph neutral soap, such as a silk or wool hand-wash laundry liquid. Apply enough to cover the stain using a soft clean cloth. Then blot excess liquid up gently with a dry, clean towel or kitchen paper towel.

For stubborn stains or when you want an overall clean, we recommend professional rug cleaning.

Colour fastness

We select only the best dyes and all our rugs are tested for colour fastness. Colours may show a slight change of no more than 5% when professionally cleaned.

No dyes are completely resistant to fading in sunlight. If your rug is left in strong sunlight for long periods, it will fade naturally over time. Rotating your rug can mitigate this effect, ensuring any fade is even.

Wendy’s top tip: rotate to protect

“One of the best things about a rug is that you can move it between rooms – instantly changing the feel of a room. I also make sure to rotate my rugs regularly. This helps to maintain the pile and reduce the chance of over-wear in a certain part of the rug.”
Wendy Morrison, Creative Director and founder

Everyday maintenance secrets:

  • vacuum occasionally
  • use castors under legs of furniture to help prevent dents
  • lay a non-slip underlay under your rug
  • rotate your rug from time to time for even wear
  • protect your rug from strong, direct sunlight

That’s all it takes, simply follow these tips and your Wendy Morrison Design rug will continue to look its best for years to come.

Art for your floors is worth looking after.

Wallpaper

Luxury Wallpaper

Wallpaper is transformative; it is one of the easiest ways to completely change the look and feel of a room. You can choose to surround yourself with colour and pattern, or create a feature wall or even use a single panel – or three, a lovely way to draw the eye – to create a focal point in a room. Whether you decide to hire a decorator or hang the wallpaper yourself, we advise you review our hanging instructions first.

It is important to note that our wallpaper is printed in batches, so very slight variations in colour can occur between batches. Therefore, we recommend ordering all the rolls you’ll need in one go. Before hanging this wallpaper, please check that all rolls are undamaged, batch numbers are the same and that the design and colours all match. Please refer to our deliveries and returns policy should you find any issues with your wallpaper.

Hanging Instructions – Rolls

Preparation

All of our wallpapers should be applied by pasting the walls rather than the paper. Prepare wall by removing all traces of dirt, old wallpaper, or loose paint. Do not hang wallcoverings on any wall with a history of dampness. Fill any cracks and allow to dry before hanging. Absorbent surfaces should be appropriately prepared using a diluted wallpaper adhesive. Sealed walls should be rubbed with sandpaper to create a ‘key’. It is important that the walls are of an even and consistent colour. If they are not then consideration should be given to painting them with an appropriate colourwash. Alternatively, we recommend that walls be ‘lined’ horizontally using a good quality lining paper. Allow this to fully dry.

Hanging

Ensure the wallpaper is in correct pattern direction prior to hanging. We recommend the use of a quality, light ready-mixed adhesive. Evenly apply the adhesive directly onto the wall using a brush or a short pile emulsion roller. It is not necessary to pre-cut the lengths of paper as it can be applied direct from the roll. Apply the wallcovering to the wall and smooth down with a hanging brush or plastic spatula. Do not overlap. Carefully wipe any excess paste from the face of the paper immediately with a clean damp sponge before it dries.

After hanging 3 lengths inspect to ensure there is no shading or other fault.

Hanging Instructions – Panels

This wallpaper is 68.5cm wide and is supplied trimmed. It is 3m in length; for walls shorter than 3m, the wallpaper will need to be trimmed with a sharp decorating knife during the hanging process. Use lavishly for maximum impact or as picture panels throughout a space to create a sense of joy.

Preparation

All of our wallpapers should be applied by pasting the walls rather than the paper. Prepare wall by removing all traces of dirt, old wallpaper, or loose paint. Do not hang wallcoverings on any wall with a history of dampness. Fill any cracks and allow to dry before hanging. Absorbent surfaces should be appropriately prepared using a diluted wallpaper adhesive. Sealed walls should be rubbed with sandpaper to create a ‘key’. It is important that the walls are of an even and consistent colour. If they are not then consideration should be given to painting them with an appropriate colourwash. Alternatively, we recommend that walls be ‘lined’ horizontally using a good quality lining paper. Allow this to fully dry.

Hanging

We recommend the use of a quality, light ready mixed adhesive. Evenly apply the adhesive directly onto the wall using a brush or a short pile emulsion roller, then apply the first section of wallcovering to the wall, smooth down with a good quality hanging brush. If your wall is shorter than 3m in height, trim either the top or bottom of each wallpaper panel accordingly with a sharp decorator’s knife. Apply the paste to the next section of the wall and apply the second panel with the edges butted together, making sure to match the design, (pre- trimming just down the edge of the printed image will help with alignment during the overlapping stage). Carefully wipe any excess paste from the face of the paper immediately with a clean damp sponge before it dries.

After hanging 3 lengths inspect to ensure there is no shading or other fault.

Care Instructions

Fabric

Luxury Fabric and Wallpaper

Printed in the UK by a company that has been established since 1924, our fabrics are suitable for domestic curtains, light upholstery and soft furnishings. Use fabric to inject a hint of colour and pattern – it is an easy way to include a luxury design you love in your home – or go all out and team with our rugs and wallcoverings.

Considerations

  • We highly recommend that you check the full length of fabric before cutting. Any faults in the fabrics cannot be resolved once the fabric is cut.
  • Our fabrics are suitable for domestic curtains, light upholstery and soft furnishing. (Please see each fabric for any exclusions)
  • Our fabrics are not treated with a fire retardant. When using a fabric for upholstery, a Schedule 3 Interliner must be used in conjunction with the fabric in order to meet UK domestic fire regulations. Please ask your upholster for more information.
  • Please note that as our fabric will be specifically cut to your requirements, we are unable to accept returns or cancellations once the order have been placed.

Fabric Care Instructions

We recommend only professional dry cleaning on all our fabrics. Please refer to the fabric symbols below. We recommend using a cool iron on reverse of each design.