Buy with Confidence

We offer a FREE return service on undamaged and unused non-bespoke goods.

We understand the risk of purchasing online. How can you be sure the product and/or design you’ve fallen in love with online is going to fit the bill when you see it in situ? To remove that risk, we operate a FREE 7-Day Return Policy.

Returns Procedure

If for any reason the product and/or design isn’t quite right then inform us via email within 7 days of receipt. We will organise a pickup FREE of charge to return the rug to our warehouse. All we ask is that the rug is returned in perfect condition so that we can arrange an alternative or a full refund.

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