Returns Policy

Please inform us of your wish to return your purchase within 14 days of receipt.

There is a delivery charge for the return service.

UK Returns

Please email to confirm the return location in advance.  Please also be aware that goods must be returned to us in the original packaging or replacement packaging deemed suitable to protect the goods whilst in transit and they must arrive with us in the same condition as they were when sold. Once the goods have been received by us and we have confirmed their original condition, we will issue a refund for the amount paid (including delivery) minus the £48 return charge.

Rest of the World Returns

For returns outside of the UK the customer is responsible for arranging the return and its cost.  Please email to confirm the return location in advance. Please ensure the goods are securely wrapped in their original packaging or replacement packaging deemed suitable to protect the goods in transit.  Once we receive the goods and their original condition is confirmed we will issue a refund.

Custom/Bespoke products are non-returnable.

 

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