Delivery Details

Uk mainland deliveries and returns are FREE
on all non-bespoke items

We understand the risk of purchasing online. How can you be sure the product and/or design you’ve fallen in love with online is going to fit the bill when you see it in situ? To remove that risk, we operate a FREE 7-Day Return Policy.

Delivery Schedule

Deliveries to mainland UK addresses are free of charge and we endeavour to make them within 7 days of purchase using our shipping partner, UPS.

We deliver to UK Mainland and Europe. Deliveries within the UK are free and we charge £50 per rug to deliver to Europe.

Returns Procedure

If for any reason the product and/or design isn’t quite right then inform us via email within 7 days of receipt. We will organise a pickup FREE of charge to return the rug to our warehouse. All we ask is that the rug is returned in perfect condition so that we can arrange an alternative or a full refund.


Please see our terms and conditions for further information.

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